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About
The Center
Our
Mission Statement:
To
provide plastic surgery services of the highest quality with
care and concern for the whole person.
Our
commitment:
1.
To strive to continually improve and perfect our skills as
surgeons and build on a foundation of excellent training and
education.
2.
To maintain an office and surgical facility dedicated to excellence
with the highest degree of licensure and accreditation and
with all the necessary equipment, staffing, and support to
provide a level of safety for our patients equal to, or surpassing,
that of any other surgical facility.
3.
To provide a working environment for our staff conducive to
personal and professional growth and one in which service
excellence receives the highest priority. This involves acknowledging
the value of the contributions of every member of our staff.
To strive for an office environment which balances friendliness
and professionalism to the ultimate benefit of patients and
staff.
4.
To place the needs of our patients above personal considerations,
financial concerns, or convenience.
5.
To maintain a continual degree of accountability to ourselves,
our patients, and our staff to ensure that we do not deviate
from our mission. We will never be satisfied to just "get
by" in any area of our practice but will strive to be the
best in all areas.
Goals:
The
goal of Bosshardt & Marzek Plastic Surgery Associates is nothing
less than to provide a level of care in the specialty of plastic
surgery equal to, or surpassing, that of the finest practices
anywhere in the country. While acknowledging that perfection,
while a worthy goal, is not attainable in any human endeavor,
we will none-the-less never cease to strive to be as close
to perfect as possible. It is our goal that every patient
leave this practice satisfied not only with the quality of
the care provided, but pleased with the environment in which
it was rendered. Our efforts on behalf of our patients will
commence with the first telephone call and/or the moment the
patient walks through our door and will not cease until they
are finally discharged. Everything will be done with the overall
well being of the patient in mind. We will maintain our accountability
to our patients and among ourselves through a continual process
of quality assessment and review. This will include inspection
and examination by outside agencies, soliciting patient reviews
of the care they have received and periodic in-house evaluations
of ourselves and our staff to see where we can improve.
Our
patients are more than a statistic, an interesting surgical
challenge, or a source of revenue. They are unique individuals,
priceless in the eyes of their maker, and deserving of the
best that we have to offer. They have entrusted us with their
health and well being and we will always take this awesome
responsibility with the utmost seriousness. We will always
counsel our patients and offer services and/or surgery taking
into account, to the best of our ability, the whole person.
The
confidence of our patients is the highest compliment that
they can pay us and we will never knowingly do anything that
would shake that confidence.
History:
Bosshardt
& Marzek Plastic Surgery Associates was founded in 1989 by
Dr. Richard Bosshardt as the Plastic Surgery Center of Lake
County. It was the first full time practice in the specialty
of plastic surgery in Lake County, Florida. Dr. Bosshardt
was joined in 1993 by Dr. Peter Marzek.
In
twelve years, the practice grew from one doctor and two employees
in a tiny office in downtown Eustis, Florida to a bustling
clinic with two doctors and twelve full time staff operating
out of the Lakeside Medical Building on Lake Junietta in Tavares,
Florida. The new office contains over 5400 square feet and
houses a state licensed ambulatory surgery center; the only
facility of it's kind in central Florida. There is also a
dedicated skin care clinic with an aesthetician and clinical
nurse to provide for state-of-the-art skin care and other
procedures to our patients.
There
have been many "firsts" for Bosshardt & Marzek Plastic Surgery
Associates. The practice was the first to provide full time
cosmetic and reconstructive plastic surgery services in Lake
County to area residents. Dr. Bosshardt was the first to perform
immediate and delayed breast reconstruction following mastectomy
for breast cancer and the first surgeon to perform microsurgical
tissue transfer in Lake County. Dr. Marzek performed the first
successful finger replantation in the county. In 1995 the
practice introduced pulsed C02 laser skin resurfacing and,
in the year 2000 became the first to offer ultrasound-assisted
liposuction. The practice has offered dedicated skin care
to patients and clients with an aesthetician on staff since
1992. Bosshardt and Marzek were the first to provide permanent
hair reduction with the Coherent Lightsheer diode laser in
Lake County.
One
of the major milestones in the history of the practice was
the construction of the new office, with it's own surgical
suite, in Tavares, on beautiful Lake Junietta. While other
practices also have their own surgical suites ours was the
first, and to this day, the only, practice in central Florida
to provide it's own private, outpatient surgery facility dedicated
to plastic surgery which is fully stated licensed and approved
by Medicare and most insurers. This level of certification
is unmatched and assures patients that they are having their
surgery in the safest and best equipped facility possible;
equal to or surpassing any other ambulatory surgery centers
elsewhere. In addition to assuring the highest quality patient
care, this licensed surgical suite provides our patients with
the confidentiality, convenience, and reduced costs they deserve.
As
the specialty has grown and developed, so have we. We have
always stayed abreast of new technologies and procedures and
have only offered these when convinced of their safety, effectiveness,
and real benefits to patients. We have stringently avoided
doing anything which might reflect in any way poorly on what
we feel is a truly honorable surgical specialty and one to
which we have dedicated our professional lives.
Since
it's inception, the doctors at Bosshardt & Marzek Plastic
Surgery Associates have maintained privileges at both Leesburg
Regional Medical Center and Florida Hospital Waterman and
have been active on the medical staff at both hospitals. Both
of our doctors have served on numerous hospital committees,
and as officers. Drs. Bosshardt and Marzek have both served
as chief of the department of surgery at Florida Hospital
Waterman. Dr. Bosshardt is a past president of the Lake County
Medical Society. They have provided emergency plastic surgery
care to residents and visitors of Lake County since 1989.
Over the years, the practice has drawn patients from out of
state and from as far away as the middle east and Latin America.
While expanding our horizons we have always strived to provide
excellent care to residents of Lake and surrounding counties.
Many
plastic surgery practices have drifted away from reconstruction
to become providers of strictly cosmetic services. As we have
evolved we have remained true to our commitment of providing
comprehensive services both in cosmetic and reconstructive
surgery. A portion of our time is devoted to care of the indigent
and non-insured who need reconstructive surgery and we have
also provided plastic surgery services to patients overseas
through medical missions. We feel this is the best way that
we can give back to our community both locally and internationally.
In
2001 the practice name was changed from Plastic Surgery Center
of Lake County to Bosshardt & Marzek Plastic Surgery Associates.
This was done to reflect our growth and the fact that we draw
patients from an area much larger than Lake County alone,
and to emphasize that it is our doctors who set us apart from
other practices elsewhere, both individually and as a team.
While
proud of our history and growth we remain committed to continued
improvement in our services and will always strive for excellence
in all aspects of patient care. We feel that we have a wonderful
foundation on which to build and that the best is yet to come
for our us and our patients.
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